To all the wonderful staff at The Chocolate Works,
At this sad time, on behalf of mum and our whole family I would like to thank you so much for the care that you gave her this past year. Through all of the ups and downs I thank you for the support you have given me. We have laughed and cried together and you have helped me through it all.
I have always appreciated how staff from all departments give time and attention to the residents, to include them in conversation and the little deeds that give their lives a better quality.
I feel reassured that I made the right choice for mum in her final year. With my sincere thanks,
A very big thank you to you all for helping in the remarkable recovery of my mum whilst she has been in your care.
Thank you everyone for taking good care of me during my time with you.
I have nothing but admiration for what you do in caring for people, but the thing that makes you all stand out is the spirit in which you went about your duties, you were able to make desperately sad times bearable by enabling my mum to keep her dignity right till the end, and for this we will be forever grateful, so once again thank you all.
Just to say thank you for a splendid meal on Saturday night. It was much appreciated by everyone who was there.
I visited Mum at Sunday teatime and was so impressed by the ‘communal’ afternoon high tea, the staff on duty and the care that had been taken in the preparation and presentation of the food.
Thank you so much for your exemplary service of care that you provided for my grandad. He was shown dignity in his last days and for that I am so grateful to every member of staff.
You thought of everything we could have needed and allowed us very special time together, all the while giving comfort and reassurance. The staff at The Chocolate Works Care Village will forever hold a very special place in my heart and thoughts.
To Sarah and your wonderful team, Just to say a big thank you for everything you have done for M. You all have been so kind and caring.
Mum is very happy with you and her care has been fantastic. Long may it continue.
He is genuinely happy at the Chocolate Works , and appreciates all the care and kindness, as well as the food!
Mr W. Son of a Resident