Please click a question for the answer, or scroll down the page.

What type of chocolate do you use?
What chocolate can I have?
Do you ever re-use chocolate?
What dippers are available?
Can I supply my own dippers?
Who will operate the chocolate fountain?
What do I need to provide?
How long does it take to set up the chocolate fountain presentation?
Am I able to extend the running time of the chocolate fountain?
Will my venue allow me to hire a chocolate fountain?
How far do you travel?
My Venue has asked if you carry Public Liability Insurance, Food Hygiene Certification and has you equipment been tested?
Do you require a deposit?

What type of chocolate do you use?

We use only the finest quality Belgian couverture chocolate.
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What chocolate can I have?

There is a range of chocolate types available. The most popular is milk, followed by dark then white. There is also a range of flavoured chocolate available including strawberry, lemon, orange, cappuccino, caramel and our special blend on milk & dark.
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Do you ever re-use chocolate?

We never use chocolate left over from other rentals. We are more than happy to leave you with any chocolate left at the end of your rental if suitable bowls are provided.
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What dippers are available?

The list of dipping items is endless and only limited by your imagination. Items not suitable for dipping can have chocolate poured over! A display of the more popular items can be found here.
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Can I supply my own dippers?

Yes and our prices would be adjusted accordingly. We would ask that you check with us first to ensure that the dippers you are providing are suitable for use with a chocolate fountain. Allowing us to provide a complete service can guarantee you a stress free event. At Chocolate Works we pride ourselves on the presentation of our chocolate fountain and accompanying dippers. This includes providing a wide range of quality dipping items purchased fresh on the day of the event and served on attractive tableware with matching napkins together with suitable skewers.
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Who will operate the chocolate fountain?

All our fountains come with fully trained, uniformed operators who will set up the fountain ensuring a perfect flowing chocolate fountain. They will present the dippers using attractive tableware and ensure that the table is kept presentable throughout your event. They will also be happy to demonstrate 'fountain etiquette' to ensure drip free dipping for your guests! At the end of your event our operators will clean and remove the fountain.
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What do I need to provide?

A 13 amp 240v power supply is needed. A clear space of approximately 2m², away from any draughts, is required to set up and run the fountain successfully. Parking for one vehicle needs to be arranged or paid for.
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How long does it take to set up the chocolate fountain presentation?

It usually takes between 60-90 minutes depending on which option you have chosen and whether or not we are supplying the dippers and tableware.
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Am I able to extend the running time of the chocolate fountain?

Yes. Additional hire time is charged at £50 per hour or part of including chocolate. Extra dippers are also available at an extra cost.
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Will my venue allow me to hire a chocolate fountain?

To date, we have never been refused at any venue.
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How far do you travel?

All our prices quoted include the cost of travel up to a distance of 75 miles from Basingstoke, Hampshire. Additional miles will be charged at 65p per mile. For example if your event is 100 miles from Basingstoke you will be charged for an additional 25 miles at 65p.
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My Venue has asked if you carry Public Liability Insurance, Food Hygiene Certification and has you equipment been tested?

Chocolate Works Limited carry public liability insurance up to £5,000,000. All our operators carry foundation certification in food hygiene. All our electrical equipment carries current Portable Appliance Testing certificates.
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Do you require a deposit?

Yes. A £100 non-returnable deposit is required to confirm any booking.
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